Privacy Policy
Updated
This policy explains what personal information Merzouga.camp handles and why. We have designed the website to collect as little information as possible.
What the website collects
Nothing is stored on this website. It has no user accounts, no database and no booking engine. The booking, request and contact forms do not send information to a server: they prepare a message in your browser and open WhatsApp (or your email application) so that you can review it and send it yourself.
The website does not use advertising or analytics cookies. The only information stored in your browser is a short list of camps you have recently viewed, kept in your browser’s local storage so we can show it back to you. It never leaves your device, and you can clear it at any time by clearing your browser data.
Information you send us
When you contact us by WhatsApp or email you share the details you choose to include — typically your name, contact details, travel dates, number of guests and preferences. We use this information only to answer your enquiry, check availability, and arrange and manage your booking.
To arrange your stay, we share the necessary details (such as names, dates and number of guests) with the camp and, where relevant, the driver or activity provider involved.
Third-party services
WhatsApp and email providers process your messages under their own privacy policies. Our website is served by a hosting provider that may keep standard technical logs (such as IP addresses) for security and reliability.
How long we keep information
We keep booking correspondence for as long as needed to provide the service and to meet any legal or accounting obligations, and no longer.
Your rights
You can ask us at any time what personal information we hold about you, or ask us to correct or delete it. Contact us through the details on our contact page.
Changes
We may update this policy. The date at the top of the page shows the latest version.